my product code has already been used?
So I just bought the Sims 4 limited edition on retail. This is the first time I've tried installing Sims 4 on my computer; I got to input the code and Origin took me to this window where its saying t...
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as i said above i bought it from a store, its new not used, ive been trying to get in contact with EA for 2 days and nobody is awnsering the live chat ...its not an issue of mistyping the code either. id love to actually be able to make contact an ea customer service but they dont really seem to care. ive already tried to contact the place i bought it and they said its ea's problem that nothing is their fault.
Oh that doesn't sound right, there can be a line for the chat support but it shouldn't be 2 days.
Could you try a different browser to use the chat? Or maybe select one of the other options for contact?
http://help.ea.com/en/contact-us/new/
