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X1962X's avatar
X1962X
Seasoned Traveler
8 years ago
Solved

My Saved Gallery Items Are Missing

I had a few lots and sims saved to the gallery for later use and to share.

I went to save a lot, it said i couldn't save to the gallery.

So, i opened the gallery to my stuff and there isn't anything there.

How can i get my gallery items back?

Also why can't i save anything to the gallery?

pc
  • X1962X's avatar
    X1962X
    8 years ago
    Yes, I did mean library. They are also missing from the gallery, but that doesn't really matter to me.

    I did get them back, but my saved games are also missing.
    I can't find them but, as long as I have my saved sims and lots back, I can place them in a world, and start over.

    Thank You For your reply.

9 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    Try to repair your game in Origin. Rightclick it and select Repair.

  • X1962X's avatar
    X1962X
    Seasoned Traveler
    8 years ago

    Thank you for your suggestion but, that didn't help.

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @X1962X

    For the issue with your things not showing up in the gallery, you mean your on library right, not the online community gallery? These are local files on your computer, can you check that you have lots of files in C:\Users\Username\Documents\Electronic Arts\The Sims 4\Tray ?

    Do you have access to load all your old save games or are they also gone?

  • X1962X's avatar
    X1962X
    Seasoned Traveler
    8 years ago
    Yes, I did mean library. They are also missing from the gallery, but that doesn't really matter to me.

    I did get them back, but my saved games are also missing.
    I can't find them but, as long as I have my saved sims and lots back, I can place them in a world, and start over.

    Thank You For your reply.
  • X1962X's avatar
    X1962X
    Seasoned Traveler
    8 years ago
    No, I have a 2.5 TB hard drive that only has 680 GB stored on it.
  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @X1962X

    Please check in game where your computer is saving files:

    Go to Game Options > Screen Capture, and copy the file path for screenshots, paste it in an answer! 🙂

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi there, 

    Since this is a pretty old thread that hasn't been updated for a bit, I've gone ahead and locked it. 

    If you need help with an issue like this feel free to post a new thread, and we'll take a look. 

    Thanks!

    /Kent

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