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UID12786's avatar
UID12786
Seasoned Newcomer
4 hours ago

My saved games are gone

Hi , so I finally managed to open up my game. But there is a problem. My households and everything are gone. I don't know if it's because of me or the game. But the game just says start a new game and all of my saved games are gone. Is it because of me? Did I forget to do something like saving the game? I'm confused right now:(

I actually mentioned it when my game was crashing, the last time managed to open it up it was also gone but I thought it was because of the crashing. Yeah so I'm pretty lost right now

 

Thanks

corrupted save

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 hours ago

    UID12786​  Did you move the Sims 4 user folder to the desktop in an effort to fix the crashing issue?  If so, that's where your saves are.  You can move them back to Documents > Electronic Arts > The Sims 4 > saves now.  The same goes for other files you'd like to keep, although your mods and custom content may not be working at the moment.  So test those files first if you want to keep them.

    If that's not the reason your data disappeared, please see this guide to finding missing user files:

    ⚙️[PC] Sims 4 Missing User Content (saves, mods, etc.) | EA Forums - 12636780

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