Forum Discussion

2 years ago

Solved

My saves, CC/mods, etc. are missing.

I couldn't get Sims 4 to open by origin, it would load and then choose to do nothing. I searched it up and found another post with the same issue and so I followed their chosen solution which was to ...

puzzlezaddict
2 years ago
@emilystarynight ~~No, again, both of your screenshots show this file path:~~

~~C:\Program Files\Electronic Arts~~

~~This is not the correct folder, as mentioned.~~

Edit: I didn't see your second post until I'd posted again.

If you've subsequently put the Sims 4 folder in Documents > Electronic Arts, and they're not showing up, make sure they're in the correct Documents folder. Here's how to find it:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

puzzlezaddict

Hero+

2 years ago

@emilystarynight The Program Files > Electronic Arts folder holds data from the EA App. It's not the correct location for the Sims 4 user folder. The user folder goes in Documents > Electronic Arts. Put your folder there and your user data should show up again.

It sounds like your mods may be the problem though, so please test without them. If the game opens properly without the Mods folder but not with it, use the 50/50 method to test your mods and custom content.

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

emilystarynight
2 years ago
~~Thank you for the reply! ☺️~~

~~- shown in one of the screenshots, I did put it in the electronic art file and not even my saves showed up in game~~
- I also have no mods downloaded just cc

~~I’ll take the cc out just to see if that’s blocking the saves and etc. though~~
Actual reply v
- puzzlezaddict
  Hero+
  2 years ago
  @emilystarynight ~~No, again, both of your screenshots show this file path:~~
  
  ~~C:\Program Files\Electronic Arts~~
  
  ~~This is not the correct folder, as mentioned.~~
  
  Edit: I didn't see your second post until I'd posted again.
  
  If you've subsequently put the Sims 4 folder in Documents > Electronic Arts, and they're not showing up, make sure they're in the correct Documents folder. Here's how to find it:
  
  https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
emilystarynight
2 years ago
Oh I see correctly what you meant.. hm, I haven’t seen it in the documents part but I’ll try again tomorrow. Thank you for the help