my sims 4 community gallery wont connect
i bought the full version of the sims 4 back in june of 2018, and it ran smoothly until September of last year after an update. everything runs perfectly fine, with the exception of a few glitches caused by my mods every now and then. I have access to the lots and sims that I had saved prior to this issue, but I am unable to access the community gallery,and whenever I attempt to I get a message saying,"Connection Is Required. Connect or Stay Offline?", and when I select "Connect" it says the following, "Unable To go Online. There is no internet connection available. Please make sure that you have a working Internet connection to access Online content", despite me being connected to the internet through origin.
I assumed that my mods and custom content was responsible for this issue, so I deleted the sims 4 folder in hopes of a solution. everything ran smoothly, but the second I clicked on the gallery it appears to be connected, but has red x's over the content(sims and lots), but gives me that same message. I seen the thread that someone else had made with several possible solutions, but even with me running both origin and the sims 4 as administrators the same issue consists.
