Hi, thanks for the response!
I confirmed my save files are all in the correct folder: C:\Users\<MyName>\Documents\Electronic Arts\The Sims 4\saves
I moved the entire Sims 4 folder out to a separate drive, then launched the game and tried to create a new save, and realized I have another issue. There are no worlds available for me to choose to place a new household. After finishing in create a sim, the game took me to the screen to select the season to begin with, I selected "spring" and then it took me to the screen to select a world/neighborhood to begin playing and there is just nothing there. No images or worlds at all to choose from.
I will try Googling that issue because I haven't heard of it before, but if you have any additional suggestions please let me know. Thank you!
One other comment I want to add, I purchased and installed the Decor to the Max Kit and I think it is possible that the installation was corrupted due to loss of internet in the middle of it. My game shows that it is installed but when I launched the game after moving my old folder out, I got some kind of message that said something about the uninstalled pack being redownloaded and I'd be notified when it is done. It also didn't give me the initial splash screen for that one pack when I started the new game up. If you think that might be part of the problem, is there a way for me to uninstall just that kit and then try it again? I've repaired my game once already but I'm trying it again with this fresh start up. Thanks!
Community Manager
