Forum Discussion
puzzlezaddict
9 months agoHero+
cs_110574 Can you load a new save? What about a different household within your main save? You don't need to save your progress; this is just for testing.
Please restart your computer before you test, and don't open anything other than Sims 4 and the EA App. The type of Sims 4 crash in your dxdiag could be due to the game running out of memory, although it has other causes. If you can in fact load a new save or a different household, try your main save again, this time immediately after restarting your computer and with nothing else open.