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AngryFemiKeagan's avatar
AngryFemiKeagan
5 years ago

My sims 4 keeps crashing on the loading screen

I've tried everything to fix this I open up the game and once I get to the sims logo loading screens and it freezes and the only way to get out of it I have to completely reset my pc please help me I...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@AngryFemiKeagan  Please delete everything DDU-related in your  Downloads folder.  Download a fresh copy, double-click it, but before you select Extract, check the file path where it's supposed to land for any other instances of DDU: if you see any there, delete those too.  And if the extraction seems to pause, let it run for a couple minutes to see whether anything changes.

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