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AngryFemiKeagan's avatar
AngryFemiKeagan
5 years ago

My sims 4 keeps crashing on the loading screen

I've tried everything to fix this I open up the game and once I get to the sims logo loading screens and it freezes and the only way to get out of it I have to completely reset my pc please help me I...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@AngryFemiKeagan  You can extract it anywhere you want.  For convenience, it may be easiest to create a folder on your desktop.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @AngryFemiKeagan  Please run chkdsk:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste "chkdsk /f /r c:" without quotes, and enter
    • You'll be asked to allow a restart; say yes
    • When the scan is done, use this guide to find the results, and post them here

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