Forum Discussion

Anonymous's avatar
Anonymous
7 years ago
Solved

my sims 4 saves are gone

So I have been playing sims 4 since it came out and I have lost all of my households and lots three times now -_-
The latest was a few days ago after an update. I clicked play and it acted like I had never played before. Is there any way to fix this and get my sims back? I put several hours into creating things (my proudest accomplishment was the gallery from the horror game Ib, which I was going to upload after finishing) and this really upset me. Please help, and if this belongs in another forum feel free to move it.

Thanks,

Katydid97

pc
  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @Katydid97

    You mention still having the saved games in your Saves folder. If you still have your saved games in your Sims 4\saves folder -
    [C:\Users\Username\Documents\Electronic Arts\The Sims 4\saves]

    It may be the game isn't reading the save files correctly.

    Have you tried renaming your saved game file?

    To rename your save, remove the version number. - .ver0 or .ver1 by deleting the .ver1 on the end.

    For example:
    Slot_00000002.save.ver1

    Rename it to:
    Slot_00000002.save

    You may want to give it a different number if you already have a save 2 in your folder. The game should then recognize the save file again.

    -- If you have an old auto save file (Slot_00000001.save) it's safe to delete as the game doesn't use it anymore.

    If the above doesn't help, Crinrict has some very useful tips on saved games disappearing:

    Save Games disappearing
    https://sims4.crinrict.com/en/2014/09/save-games-disappearing/

34 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    If you select Load game on the main screen is your old game there?

  • Anonymous's avatar
    Anonymous
    7 years ago

    No just the new one it forced me to create. I can see saves in my files but the game won't recognize their existence. Would it help to include a list of saves? 

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    In that case it uses another location for the files. Most likely Onedrive. See if you have a The sims 4 folder there.

  • Anonymous's avatar
    Anonymous
    7 years ago

    It didn't so I copied my files to the OneDrive and tried that. Still no luck

  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @Katydid97

    You mention still having the saved games in your Saves folder. If you still have your saved games in your Sims 4\saves folder -
    [C:\Users\Username\Documents\Electronic Arts\The Sims 4\saves]

    It may be the game isn't reading the save files correctly.

    Have you tried renaming your saved game file?

    To rename your save, remove the version number. - .ver0 or .ver1 by deleting the .ver1 on the end.

    For example:
    Slot_00000002.save.ver1

    Rename it to:
    Slot_00000002.save

    You may want to give it a different number if you already have a save 2 in your folder. The game should then recognize the save file again.

    -- If you have an old auto save file (Slot_00000001.save) it's safe to delete as the game doesn't use it anymore.

    If the above doesn't help, Crinrict has some very useful tips on saved games disappearing:

    Save Games disappearing
    https://sims4.crinrict.com/en/2014/09/save-games-disappearing/

  • Anonymous's avatar
    Anonymous
    7 years ago

    That worked, thank you so much! Thank you everyone for helping me get my saves back, I really appreciate it 🙂

  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @a56cbd580cef3270

    When I've come across this problem of having a lot of saves in my game and need to rename them is to move the saves folder to the desktop, and take only a few or so, maybe 10 at most at a time, and rename them in a 02.save, 03.save, 04.save, etc. up to 10.save

    For example:

    Slot_00000002.save
    Slot_00000003.save
    Slot_00000004.save

    Load the game, select a save from the Load Game Menu and take notes of what save is what. To help keep track of the saves better.

  • a56cbd580cef327's avatar
    a56cbd580cef327
    7 years ago

    I tried renaming but then i got this warning pop up saying "if you change a file name extension, the file might become unusable". Is it still safe to do it?

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,481 PostsLatest Activity: 13 minutes ago