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Anonymous's avatar
Anonymous
9 years ago

My Sims 4 Wont Close Or Update

My sims game isn't loading... I've been waiting for half an hour and still nothing. The game won't close so I pressed the windows button and went back to my desktop. I tried to close the game off of the desktop but it still won't close. I've tried updating the game but it won't work with the CC I have... I then proceeded to remove the CC but it won't work because the game is still open... I don't know what to do
pc

5 Replies

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    9 years ago

    Try force closing the game. Press Ctrl+Alt+Delete and force close TS4.exe.

    If you can't figure it out, try rebooting the game.

    On the CC, it would suggest taking it all out and testing the game without it.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I will try it. I have the same problem too but if it doesn't work what can I do?

  • Anonymous's avatar
    Anonymous
    8 years ago

    it wont work just brings e to a thing that's says sign out nd blah blah blah

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    Force your computer to restart.

    Close all programs you can.

    If your computer has a reset button press this to restart (only available on some desktops/towers).

    If it doesn't have such a button, hold down the power button for 4 seconds. The computer will turn off.

    Wait 10 seconds and turn the computer on again.

    Start Origin, rightclick The Sims 4 and select repair.

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