Forum Discussion
puzzlezaddict
12 months agoHero+
@b23e9b80e99d8d7a The Update Required message is a known issue:
For the game not launching aside from this error, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,427 PostsLatest Activity: 3 minutes ago
Community Highlights
Recent Discussions
- 5 minutes ago