Forum Discussion
6 years ago
I did try that and nothing seems to work but I appreciate your reply thank you.
puzzlezaddict
6 years agoHero+
@faithvargus Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to this folder yet; just start a new save and see whether you can play it. If you can, please save, quit, restart your computer, launch the game, and play it a bit more, just to make sure it still works.
If you can't load live mode either time, please run a dxdiag and attach it to a post,
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
About The Sims 4 Technical Issues - PC
PC players get help with their technical issues in The Sims 4 here.52,702 PostsLatest Activity: 6 minutes ago
Community Highlights
Recent Discussions
- 6 minutes ago
- 11 minutes ago
- 35 minutes ago