Forum Discussion

faithvargus's avatar
6 years ago

My sims won’t load onto lot

Ok so lately I have been having issues with my Sims game not loading in the sims I create. It will allow me to create and go to the map but then one it loads onto the empty lot my sims are no where to be found and my game is constantly in the still loading phase right before it’s suppose to zoom in on your sims. Anyone else experiencing this? And any advice on how to fix this? 

3 Replies

  • faithvargus's avatar
    faithvargus
    6 years ago

    I did try that and nothing seems to work but I appreciate your reply thank you. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @faithvargus  Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to this folder yet; just start a new save and see whether you can play it.  If you can, please save, quit, restart your computer, launch the game, and play it a bit more, just to make sure it still works.

    If you can't load live mode either time, please run a dxdiag and attach it to a post,

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/