I just built a new computer and have been having issues with playing the Sims 4. The game runs smooth as butter with no lag. The game crashes every half an hour. Here is what I've done so far.... -U...
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@bcarlso88 That's an access violation, which means that Sims 4 tried to access memory in a manner or location that isn't permitted. Windows responds by shutting down the program. The problem is that access violations can be caused by anything from bad mods or custom content to a game bug to a problem with other software you're running to (rarely) a hardware issue. Mods are the most likely culprit though, so if you currently have any installed, please remove them and test again in a new save.
The next step would be to uninstall and reinstall Sims 4. If that doesn't help either, please post a new dxdiag.
@puzzlezaddict I uninstalled and reinstalled it on July 2nd and was able to play with no issues. Just had a crash now and ran a dxdiag for it. See attached. Hopefully, it will find something. Thank you!
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