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Origin is no longer available or supported for Windows. You need to use EA App https://www.ea.com/ea-app
Yes sorry for the confusion. I am playing through that EA app using PC
- EA_Cade2 years ago
Community Manager
Hi @nikkizay,
Is it possible that you're logged into the wrong account?
The account you're posting with here appears to have just been created and has no games associated with it.- 2 years ago
Hi there!
my save is in my sister’s account
- puzzlezaddict2 years agoHero+
@nikkizay First, please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart your computer. Then repair the game: open your EA App game library, click Sims 4, and select Manage > Repair.
When you sign into the EA App, do your other packs show as owned? Please check under Sims 4 > Manage > Manage add-ons. If the packs show as owned, let me know whether they also show as installed.
If these packs are installed, but not showing in-game, let me know which ones are missing. And also let me know whether you still see missing textures in-game.
About The Sims 4 Technical Issues - PC
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