New Sims 4 Kits Not Installing after purchase/download/install - Origin

@ColorxConfused  What game version do you have?  Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen, or in the lower left corner.  Please list the entire version number, i.e. 1.xx.xx.xxxx.

1.70.84.1020

@ColorxConfused  Your game isn't up to date: the current patch level is 1.71.  Please open your Origin game library, right-click on the Sims 4 icon, and select Update.

I've tried that so many times; I'll keep trying.

I cleared Origin's cache and the update was then made available which I went through but now it isn't recognizing the update has been completed. Anytime I try to open the game, it says an update is required, starts going through the process, finishes in two seconds and then still says I need an update.

@puzzlezaddict I cleared the cache a second time after that and it finally recognized everything! I also saw it verifying a few things in other packs as well so maybe something was left over from the initial cache clear. Thank you so much!