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ColorxConfused's avatar
ColorxConfused
5 years ago
Solved

New Sims 4 Kits Not Installing after purchase/download/install - Origin

I just downloaded the new Sims 4 Kits (all 3) and they are not being recognized by my game. Origin shows Purchased and Installed but when I load the game, I do not see them added and there is no cont...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@ColorxConfused  What game version do you have?  Load the game to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen, or in the lower left corner.  Please list the entire version number, i.e. 1.xx.xx.xxxx.

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      5 years ago

      @ColorxConfused  Your game isn't up to date: the current patch level is 1.71.  Please open your Origin game library, right-click on the Sims 4 icon, and select Update.

      • ColorxConfused's avatar
        ColorxConfused
        5 years ago

        I've tried that so many times; I'll keep trying.

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