Forum Discussion

3 years ago

new

Product: The Sims 4 Platform:PC - Acer NItro 5 Intel Core i5-7300HQ CPU@2.5 GHz RAM 120 GB Windows 10 - Version 21H1 38+ gBs available NVIDIA GEFORCe GTX Graphics Driver Which language are yo...

puzzlezaddict

Hero+

3 years ago

@jennelizhow Do you use OneDrive, and is it full? If so, that could be the issue, especially if it's syncing the contents of Documents. Here's how to check that:

https://support.microsoft.com/en-us/office/choose-which-onedrive-folders-to-sync-to-your-computer-98b8b011-8b94-419b-aa95-a14ff2415e85

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/