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@kitte7 I was more saying that the issue might be related, not that it's the same, but that was just speculation. Anyway, please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Here
- puzzlezaddict4 years agoHero+
@kitte7 Please try updating your audio drivers. Hit Windows key-X, choose the Device Manager, open the Audio category, click on each of the entries in turn, and click the black and green Update button. Do the same for the Sound category, then restart your computer.
If that doesn't help, please try playing in a clean boot.
https://www.windowscentral.com/how-clean-boot-windows-10
When you reboot, go through the Task Manager's background processes list shutting down anything that doesn't absolutely need to be running. The Razer software in particular needs to be disabled, if any of it is still active: your dxdiag contains one error related to a Razer process amid all the audio diagnostics you ran.
- roberta5914 years agoHero (Retired)
@kitte7 Does your AOC monitor have speakers? I'm guessing it does not and the computer is routing sound over the HDMI cable to the monitor. You could try amplified speakers connected to the head phone jack and config Windows audio in the control panel. If your using that computer for a desktop model you could disable the sleep mode in power settings is another solution.
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