Forum Discussion
@crinrict I'm attaching the last exception from the new user's game to see if there's is something new/different.
Did you at one point have the school mod in ? What kind of other mods/cc were you using ?
The folder reset should get rid of everything but who knows.
Did you do a complete reinstall yet ? Clean out all Sims files and reinstall the game ?
- Gaarel7 years agoRising Scout
@crinrictI only use 2 mods. The Mannequin Uncapper (100) from LemonyLin (ModTheSims) and Andrew's Studio (Sims 4 Studio) custom umbrellas (plus Custom Umbrellas Set 1 from Feyona, which are recolors). I have to admit they're pretty old by now but, again, before June's patch all was working correctly and I have experienced the same errors without mods.
Then there are another few things which I'm not sure if they can be properly defined as "mods" but they are:
necrodog's HD feet (version 5 from his tumblr);
LUUMIA's Dr. BODEII (Lean) and BodyHair (version 5 Plus). - crinrict7 years agoHero+@Gaarel I wish I could repro, that would make it so much easier.
I don't think it's a background program interfering (cause it doesn't make much sense) but you could always try a clean boot to see if that makes a difference.
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one. - SimGuruNick7 years ago
EA Staff (Retired)
Hi @Gaarel I'm having trouble reproducing these issues as well. I've taken a look at your video and saves and this issue seems possibly related to outdated mods/CC; mods/CC can corrupt particular save files even after the mods/CC are removed.
I would try to do the "reset" again that Crin mentioned; move your 'The Sims 4' folder in Documents to your Desktop and restart the game. If you're still getting issues on a new game after doing that, I would try a Repair Game (by right-clicking TS4 within Origin).
Good luck! 🙂
- Gaarel7 years agoRising Scout@SimGuruNick I've tried this method multiple times and nothing has changed. Repairing the game has never worked for any of the (various) problems with these games. Thank you.
- Gaarel7 years agoRising Scout
Of course ☹️
I'm attaching the last exception file from yesterday's try.
Thank you.
- Gaarel7 years agoRising Scout@crinrict Of course, base worlds, Strangerville, Cats&Dogs. I've tried several ones with new saves.
Also, with the new patch many pieces of custom content are now causing game crashes. This title has currently become unplayable. I won't touch it anymore, at least not until the issues with cc will be solved.
Thank you for your time. - Gaarel6 years agoRising Scout@crinrict I know. I'm spending my time using S4S to fix cc. The problem is, after almost one year, the LEs are still there and I've found out my sims can't even drink water from the taps/from the bars/from University's canteen (cafeteria/dining hall don't know how to precisely name that) and some interactions are automatically resetted when inside a jacuzzi (hot tub), when I try to use the massage bed (and the chair has no options but "Sit down"). Plus, as if we needed more, Origin servers are screwed up and my game library is empty...I thought to delete my Origin's cache but now the "Store preferences" pop up is blocked there even though I press "Save"...already know that there's a new thread about it and that EA's twitter is aware of the problem but it seems no one can't find the solution as of now. So, again, if they can't, well, the solution for us is that we will request refunds.