I'm going to lock this thread since the offer has now ended
If you have any issues playing the game, please create your own thread.
@SnapchatTwinCara wrote:
How do I get it for free without origin?
You need Origin. Only option.
@CandyslushIsGood wrote:
The game won't open at all. on origin the play button is grayed out and the app on my home page won't open as well. I uninstalled origin and reinstalled it and i tried to logout and it said "Sims 4 is still running, please close the game before continuing ." though the game isn't opened at all. my pc has all the requirements but i still can't play
Try these: https://crinrict.com/blog/2014/09/play-button-wont-unlock.html
If none of these work, please create your own thread in the Origin forum: https://answers.ea.com/t5/Origin-Client-Web-Technical/bd-p/origin-technical-issues-en
@Emoboi10 wrote:
I have the game but when I run origin and try to log in it says sorry could not connect to a server, please try again, i've tried to run the game since it was free and it is always saying this
Check if you're firewall and Antivirus if they are not blocking the connection
If these work, please create your own thread in the Origin forum: https://answers.ea.com/t5/Origin-Client-Web-Technical/bd-p/origin-technical-issues-en
@wibisono92 wrote:
so i just get the sims 4 from the giveaway. i'm finally done with the download but always failed to finalize. a window pop up sating "Error: the VC++ runtime redistributable package was not installed successfully. Setup cannot continue. (1638)". i've tried to restart my pc and restart the download but still have the same problem. can you help me with this? Thank you.
Please try these suggestion: https://help.ea.com/en/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/
