Forum Discussion

GabbieSimmer's avatar
1 year ago
Solved

one of my dlc were removed by ea and i cant re

Two weeks ago the EA app was experiencing some issues (that's exactly what the website said after the incident happened) and it allowed me to buy TS4 For Rent dlc twice. I tried to find a way to cont...
  • EA_Solaire's avatar
    1 year ago

    Hey there @GabbieSimmer 

    If this pack has been removed from your account, you'll want to get in contact with the live support so they can review your billing information and entitlements for this pack to verify what's happened- here on the forums we aren't able to access your account details to take a look.

    Please submit a help request here to speak with live support on this: https://help.ea.com/en/help/faq/using-ea-help/