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@spizzo30 Hello! Did you purchase Get To Work through Origin or through a second party like Steam? If you purchased from Steam or another seller, you may need to uninstall the game and reinstall it and launch the game using the second party seller's application. Before doing anything, I suggest making a backup of your user folder to preserve all your save files and such. Go into your Documents / Electronic Arts / The Sims 4 folder and copy the TS4 folder and paste it to your desktop or some other folder where you can find it easily.
While researching a different topic, I learned there is an EAUpdater program that may help. Go to your Windows / Program Files / Electronic Arts / EA Desktop / EA Desktop folder and run the EAUpdater program. Allow the updater to run and then launch the game.
Please come back and update whether or not reinstalling or the Updater program worked.
- 3 years ago@JonaO703 Thank you so much for your very detailed response, unfortunately, I only purchase through Origin, because I want everything to be up to date and be located in the same place I did think of this however, and did update my Steam account anyways to make sure it wasn't somehow running interference with my EA launcher. I also performed a Sim 4 repair and restarted everything including my computer. I have not run the EAUpdater program so I will try that now. Thank you so much for your help!!!
- puzzlezaddict3 years agoHero+
@spizzo30 Please open your EA App game library, click Sims 4, select Manage > Manage add-ons, and let me know whether Get to Work is on the list. If it is, please also let me know what it says underneath, e.g. Installed or in-game content.
Additionally, do you or did you ever have an EA Play subscription?
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