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Anonymous's avatar
Anonymous
10 years ago
Approved

Origin and redeeming codes

so i had a code and i typed it in it was a redeem code for all 3 expansion packs (extras like spa outdoor gardening and the other one) and after that i waited 30 min and then i went into sims and it said that my sims extras are downloading and it said to press shift f1 so i did and then something popped up saying sims expansion extras cannot download because you have not said yes (i really dont know what to do and when i type in the code again it says it has been used can someone help me im about to get into tears:'(

pc

1 Reply

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    10 years ago

     Follow these steps:
    - Go to the 'my games' tab in Origin.
    - Hover over your 'The Sims 4'.
    You'll see a little screen come up with an 'i' and a 'play/download/install' button.
    - Click on the 'i', you'll be taken to a different screen.
    - Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.
    Have a look over there to see if your packs are waiting for you. If you see them, just hover over them and click download/install.

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