Origin can't find Sims 4
My Sims 4 won't show up in "My Games" on Origin. I played a while back, but it doesn't work now. I've tried to put both CD's in my computer but nothing happens and it is really frustrating as I tried...
Forum Discussion
If the game is no longer shows up on your Origin client, please try the following things
- Restart Origin
- Log out and back in and use the email address instead of the username. Make sure to use the one you used to register the game in the first place
- Make sure it's not under Hidden Games
- Reinstall Origin
- Restart your router/modem,
- Get in touch with a game advisor.
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
so I bought I while back sims 4 and I trued finding it but I couldn't so I gave up and now I wanted to try again so I updated origin, of course logged in and again couldn't fin anything, and no I didn't t find the bar with the hidden games so I a so confused and mad cause I know i have purchased it bc I received a msg saying that some amount of money were extracted from my credit card so it was obvious that i ve bought it and its just not showing up
When you log into the account you bought the game on you will find it in the game library in Origin.
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- EA_Cade11 months ago
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