Forum Discussion

6 years ago

Solved

origin is not installed and is required to play this game plsreinstall origin

i cant start sims 4 from origin client, literally nothing happens and if i try to run it from the desktop then i get the msg error: origin is not installed and is required to play this game plea...

Basilhs007
6 years ago
i tried it didnt work but funny thing now i restarted pc i reinstalled origin once again and now it works
yay 🙂 ty for all the tips

puzzlezaddict

Hero+

6 years ago

@Basilhs007 Try creating a new admin user account on your computer and playing in that. You shouldn't need to redownload anything, although you won't be able to access your saves or other content. (That can be addressed later if this works.)

When playing in the new user account, please run Origin as an admin, and disable your antivirus as well.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Basilhs007

6 years ago

i tried it didnt work but funny thing now i restarted pc i reinstalled origin once again and now it works

yay 🙂 ty for all the tips

shary127
2 years ago
What did you do exactly? did u have to reinstall the sims?
- EA_Cath
  Community Manager
  2 years ago
  Hi @shary127 , since this thread is quite old I'm locking it to prevent necroposting. Feel free to create a new thread if you still need help with this, thank you!