Forum Discussion

Basilhs007's avatar
Basilhs007
5 years ago
Solved

origin is not installed and is required to play this game plsreinstall origin

 i cant start sims 4 from origin client, literally nothing happens and if i try to run it from the desktop then i get the msg     error: origin is not installed and is required to play this game plea...
pc
  • Basilhs007's avatar
    Basilhs007
    5 years ago

    i tried it didnt work but funny thing now i restarted pc i reinstalled  origin once  again and now it works 

    yay 🙂  ty for all the tips 

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@Basilhs007  Try creating a new admin user account on your computer and playing in that.  You shouldn't need to redownload anything, although you won't be able to access your saves or other content.  (That can be addressed later if this works.)

When playing in the new user account, please run Origin as an admin, and disable your antivirus as well.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Basilhs007's avatar
Basilhs007
5 years ago

i tried it didnt work but funny thing now i restarted pc i reinstalled  origin once  again and now it works 

yay 🙂  ty for all the tips 

  • shary127's avatar
    shary127
    4 months ago

    What did you do exactly? did u have to reinstall the sims?

    • EA_Cath's avatar
      EA_Cath
      Icon for Community Manager rankCommunity Manager
      4 months ago
      Hi @shary127 , since this thread is quite old I'm locking it to prevent necroposting. Feel free to create a new thread if you still need help with this, thank you!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,086 PostsLatest Activity: 18 minutes ago