Forum Discussion

EurekanKiki's avatar
EurekanKiki
3 years ago
Solved

Origin to EA app (Gnome on The Go Bonus missing?)

Switched from Origin to the EA app since it's happening later this year anyway. Everything went smoothly but I found when managing my add-ons that I'm missing my Gnome on The Go Digital Content. It's...
pc
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey there @EurekanKiki,

    You won't see Gnome on the Go under your add-ons with the EA App, but that content will still be available for you in-game when you download Cottage Living as long as you have Gnome on the Go redeemed to your EA account. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey there @EurekanKiki,

You won't see Gnome on the Go under your add-ons with the EA App, but that content will still be available for you in-game when you download Cottage Living as long as you have Gnome on the Go redeemed to your EA account. 

EurekanKiki's avatar
EurekanKiki
3 years ago

Ah, okay! I was mostly confused as it did show separately in the bonus section in Origin. And seeing the High School extra content there I was worried it didn't transfer. But it should be redeemed to my account as I pre-ordered Cottage Living. Thank you for the clarification.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @EurekanKiki 

    No problem, happy to clear that up for you 🙂

    As long a you're seeing the Gnome on the Go content in-game, you're good to go! If for some reason that content disappears in-game for you though, let me know and we'll definitely look into that for you. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,472 PostsLatest Activity: 4 minutes ago