Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Origin Update: Sims families not showing up in game.

I recently opened origin and it required an update. So I allowed it to complete it's update. But when I opened my sims 4 game today, all of my sims households were gone. The only way to play the game is through creating a new family. I am sad to say that this is not the first time it has happened, but the second. I already restarted all over once, and i'm not too keen on re-starting again. I know i've read before that this can be due to corrupted saves therefore I've posted a picture of my saves folder below. If anyone could help me with this issue it would be very appreciated.

Thank you!

  • This issue is caused by creating a new Household but not moving them in. Do so and exit back to the main menu without saving and the load button will be there.

3 Replies

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    This is usually caused by clicking New Game instead of the Continue button.

    Have you tried to load all of the savegames you have and see if they are not there?

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Thank you for responding! 🙂 There was no continue button. It wouldn't allow me to play unless I clicked new game. How do I load my old saves? I have a picture of my saves folder above. Is there anything you notice to be wrong?

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    This issue is caused by creating a new Household but not moving them in. Do so and exit back to the main menu without saving and the load button will be there.