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ChrissyGmrMom's avatar
2 years ago

Parenthood pack purchased but content is missing from in game, I cant find it

I play on PC and I purchased the Parenthood Game Pack about 3 weeks ago and none of the content is showing in game. Is there a specific way to use this? I don't remember if anything game up to download but it says I own it. All the items it comes with do not come up in any of my saved games when I enter them. 

2 Replies

  • @ChrissyGmrMom  Please open your EA App game library, click Sims 4, select Manage > Manage add-ons, and look for Parenthood on the list.  If it's there, and you see a Download button, click it.

    If Parenthood is listed as installed, please run a search for GP05 , which is the pack's folder.  Open a File Explorer window, click This PC in the left panel, and enter GP05 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.

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