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ChrissyGmrMom's avatar
2 years ago

Parenthood pack purchased but content is missing from in game, I cant find it

I play on PC and I purchased the Parenthood Game Pack about 3 weeks ago and none of the content is showing in game. Is there a specific way to use this? I don't remember if anything game up to download but it says I own it. All the items it comes with do not come up in any of my saved games when I enter them. 

3 Replies

  • @ChrissyGmrMom  Please open your EA App game library, click Sims 4, select Manage > Manage add-ons, and look for Parenthood on the list.  If it's there, and you see a Download button, click it.

    If Parenthood is listed as installed, please run a search for GP05 , which is the pack's folder.  Open a File Explorer window, click This PC in the left panel, and enter GP05 in the search field in the upper-right corner.  Wait for the search to finish, then make sure the full file path is showing under each result.  If it's not, expand the window sideways as necessary.  Take a screenshot using Windows key-shift-S and attach it to a reply here.

  • ChrissyGmrMom  Are you missing Parenthood or something else?  But regardless, if you have Sims 4 installed at all, there should be at least one result, so the fact that you didn't find any means the search didn't work properly (or there's something wrong with the game install, or it's gone).

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