Forum Discussion

dreamingxpoet's avatar
4 years ago

Patch not Installed but no update available

Patch appears to have not installed. I got a notification to see what is new and it lead me to the information of the 3/15 patch however once I open the game, even after restarting everything new content appears to be missing. Not sure if it is a glitch with EA itself (I have the Beta version) or if there is a way to manually reattempt to download the patch?

1 Reply

  • @dreamingxpoet  Please double-check your patch level in-game: it should be 1.85.203.1x30, with x depending on your OS.  If you see that number in the lower-right corner of the Main Menu, you're fine, and the only issue is finding the new content.

    If your game isn't updated, you can try clearing the EA Desktop App's cache, restarting your computer and opening the app again—this may trigger it to offer an update.

    https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

    If that doesn't help, try repairing the game and updating it through Origin; both options show up when you right-click a game tile in your Origin library.  The Desktop App is still in beta and doesn't have all Origin's functions yet, including the game repair.  Origin and the app can be installed on the same computer, they just can't run at the same time.  If you get an error when trying to open Origin, open the Task Manager and kill any process that has the Desktop App's logo, then try launching Origin again.