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sdevie543's avatar
2 years ago
Solved

Sims 4 won't load past the world screen.

My Sims 4 game will not let me load up my game in the world I am playing in. I can do CAS but when I go to select the world, it will go to a load screen for a minute or two before going back to the world select screen. I have uninstalled and repaired the game, even trying to load different worlds from base game and nothing works. This is right on the heels of the issues I had after being forced into using the EA app on my pc. 

  • @sdevie543  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

2 Replies

  • @sdevie543  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

  • sdevie543's avatar
    sdevie543
    2 years ago

    That did work so I think there might have been something wrong or corrupted in my original files. I appreciate it. 

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