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Anonymous's avatar
Anonymous
7 years ago
Solved

[PC] Game crashes at loading screens.

hi guys,  i have problems in my sims4 first one is at the beginning of the game it appear message tell me that my memory is insuffisante and when i launch the game i play it normally and  when i wan...
pc
  • Anonymous's avatar
    Anonymous
    7 years ago

    I fixed it.Fix 
    Insufficient Memory Crashes article


    Windows XP, Server 2003
    Open System Properties:

    Right-click on My Computer and select Properties.
    Select the Advanced tab.
    In the Startup and Recovery area, click Settings to open the Startup and Recovery dialog.
    In the System Startup area, click Edit to open the Windows boot.ini in Notepad.
    Make sure to disable Word Wrap from the Format menu (you do not want a check to appear next to it).
    Find the [Operating Systems] section. Each line below this header represents an operating system installed on your computer.
    At the end of each line under [Operating Systems] add the following after /fastdetect (or whatever is at the end of the line):
    If you have 3072 MB of RAM installed: /3GB /userva=2560
    If you have 4096 MB of RAM installed: /3GB
    Save the changes and close Notepad.
    Close all open dialogs and restart your computer.
    In case of trouble
    Repeat the above steps but instead of adding /3GB and /userva, remove them.

    Windows Vista, Windows 7, Server 2008
    Open the Command Prompt with administrative rights:

    Open Start.
    Open Programs.
    Open Acessories.
    Right-click on Command Prompt and select Run as Administrator.
    Type the following and hit enter:
    If you have 3072 MB of RAM installed: bcdedit.exe/set IncreaseUserVA 2560
    If you have 4096 MB of RAM installed: bcdedit.exe/set IncreaseUserVA 3072
    Close the command prompt and restart your computer.
    In case of trouble
    Repeat the above steps but use the following command instead: bcdedit.exe/deletevalue IncreaseUserVA

    and know i can play it without any crashes. 

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
7 years ago

While you now have 4GB RAM installed your Graphics use 1,5GB of this which means that there still are not enough RAM for the game.

Anonymous's avatar
Anonymous
7 years ago

i can not decrease my graphic memory so i can release some space for the game

  • roberta591's avatar
    roberta591
    Hero (Retired)
    7 years ago

    @TASAKORRA  There are a few issues with your computer. First you have Windows 7 32 bit  operating system. Windows 7 SP1 support will end in January 14, 2020. Software (games) is coming out requiring 64 bit operating systems. Your motherboard uses DDR2 memory. DDR2 type memory has long been replaced with DDR3 which makes your motherboard out of date. A 300Gb system drive is too small for a gaming system today. The Nvidia GT 710 is an old entry level gaming graphics chip. The cpu barely meets minimum requirements and does not have turbo or boost and is discontinued from the Intel product line.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    @TASAKORRA

    I missed that you wrote you had all DLC. The latest Expansion packs requires 64 bit OS so even if you got more RAM available you would not be able to play the game on your current PC.

    • Anonymous's avatar
      Anonymous
      7 years ago

      I fixed it.Fix 
      Insufficient Memory Crashes article


      Windows XP, Server 2003
      Open System Properties:

      Right-click on My Computer and select Properties.
      Select the Advanced tab.
      In the Startup and Recovery area, click Settings to open the Startup and Recovery dialog.
      In the System Startup area, click Edit to open the Windows boot.ini in Notepad.
      Make sure to disable Word Wrap from the Format menu (you do not want a check to appear next to it).
      Find the [Operating Systems] section. Each line below this header represents an operating system installed on your computer.
      At the end of each line under [Operating Systems] add the following after /fastdetect (or whatever is at the end of the line):
      If you have 3072 MB of RAM installed: /3GB /userva=2560
      If you have 4096 MB of RAM installed: /3GB
      Save the changes and close Notepad.
      Close all open dialogs and restart your computer.
      In case of trouble
      Repeat the above steps but instead of adding /3GB and /userva, remove them.

      Windows Vista, Windows 7, Server 2008
      Open the Command Prompt with administrative rights:

      Open Start.
      Open Programs.
      Open Acessories.
      Right-click on Command Prompt and select Run as Administrator.
      Type the following and hit enter:
      If you have 3072 MB of RAM installed: bcdedit.exe/set IncreaseUserVA 2560
      If you have 4096 MB of RAM installed: bcdedit.exe/set IncreaseUserVA 3072
      Close the command prompt and restart your computer.
      In case of trouble
      Repeat the above steps but use the following command instead: bcdedit.exe/deletevalue IncreaseUserVA

      and know i can play it without any crashes. 

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