PC Info for refund for Sims4 For Rent - Case Number 192527053

Hey @Timiibo,

Sorry for the confusion here. We're unable to make any changes to your account via the forums, including processing a refund.

I'm afraid you would need to get back in touch with support again to have an advisor confirm this and make sure that refund is underway.

Please feel free to resume your prior case from your case history page here, where you can also leave any feedback about previous conversations with an advisor.