Forum Discussion

6 years ago

Solved

PC LOADING ISSUES >.<

So yesterday i was having problems with the game not starting. when i would click "play sims" in origin, the screen would go black as if it were loading, but it would return to the home page of origin. So i uninstalled the sims because i repaired the game and checked for updates, but that would not work. after reinstalling it, It was finally working and it would load properly but i had to start from the beginning.

It is now the next day i saved the game before shutting it down. and its having the same issues. I don't know what to do. but having to start over every time is going to get a little annoying.

If anyone knows how to fix this problem please help me.

I am also playing from an Alienware PC

puzzlezaddict
6 years ago
@ladypoisonxo Origin in-game is an overlay that has its uses in multiplayer games, and maybe for streaming. But it's totally unnecessary for Sims 4. I usually have it disabled, and Origin updates sometimes reenable it, but I never notice the difference unless I check my settings.

3 Replies

puzzlezaddict
Hero+
6 years ago
@ladypoisonxo Try disabling Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.

If that doesn't help, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
ladypoisonxo
6 years ago
@puzzlezaddict OMG!! thank you! it worked, will i have to enable it in the future? what is that setting for?
puzzlezaddict
Hero+
6 years ago
@ladypoisonxo Origin in-game is an overlay that has its uses in multiplayer games, and maybe for streaming. But it's totally unnecessary for Sims 4. I usually have it disabled, and Origin updates sometimes reenable it, but I never notice the difference unless I check my settings.