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marminn14's avatar
marminn14
New Novice
4 days ago
Solved

Plan a getaway crashes my game

Recently purchased Adventure Awaits and anytime my Sim tries to plan a getaway, it crashes my game. I go through the whole setup process and when the game goes to the loading screen to start the geta...
  • holger1405's avatar
    holger1405
    2 days ago

    marminn14​ 

    There are several errors in your DxDiag:

    1. TDR_TIMEOUT (graphics system error.) The graphics driver is not responding or responding too slowly and is reseted by the OS.
    2. A fatal error with the error code c0000094 (INT_DIVIDE_BY_ZERO)
      Means literally, something was divided by 0.
      Probably caused by corrupt system files or problems with the CPU. 
    3. A standard c0000005 Access violation error. 


    This should be the Support page of your Motherboard
    Please update to the newest BIOS available. 


    Then:

    1. Hit Windows key and X.
    2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
    3. Inside PowerShell, CMD or Terminal enter: (You can copy and paste the following cursive text.) DISM.exe /Online /Cleanup-image /Checkhealth
    4. Press ENTER.
    5. If errors are found, notify us. If no errors were found repeat steps 1 & 2.
    6. Inside PowerShell, CMD or Terminal enter: DISM.exe /Online /Cleanup-image /Restorehealth
    7. Press ENTER.
    8. The system will start validating soon. If it throws an error, please list it here.
    9. After it reaches 100% repeat steps 1 & 2.
    10. Inside PowerShell, CMD or Terminal enter: sfc /scannow
    11. Press ENTER.
    12. Post the message you receive at the end of the processes here.

    Then:

    1.  Follow this manual to the letter to clean uninstall all NVIDIA/AMD graphic driver components.
      IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
      Use it in your normal Windows session.
    2. Install the graphics driver > Go online.
    1. Test.





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