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annamarie10614's avatar
annamarie10614
New Novice
11 years ago

Please help! CC files accidentally converted to Paint, iTunes, etc files!

I don't know if this is a big problem or a little problem. My mouse was being weird when I was trying to drag and drop a new file from my downloads folder into a subfolder in my Mods folder. I have never had a problem doing this with any files in any generations of my sim games. But somehow the mouse clicked something it wasn't supposed to and the files got converted to iTunes files.

I tried to change them back but I realized I had no idea what program they were using before. I just knew they were .package files. The only options it gives me is Windows Media, Paint, iTunes, Internet Explorer, search for another file on my computer or download an app from the Windows store. I tried to search but I didn't know what I was looking for and nothing seemed to make any sense. When I chose to check the store, it recommended 5 apps, only 3 of which were free (I can't buy any apps) and they didn't seem to have anything to do with my problem.

I'm scared to even go back into my game because I don't know if my CC is even CC anymore or if it's just garbage. And I have SO much of it! I can't imagine starting over. And taking it all out and playing the game without any of it would be messed up too for the same reason, it's everywhere. Anyways, please help a technological challenged girl out! I just want things to go back to normal before my stupid mouse spazzed out and ruined my life. Thanks. *fingers crossed*

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  • Hello

    The same thing has happened to me I accidentally changed it to open with Internet Explorer. I’ve tried changing it the packages into notepad instead but when I try opening the Sims 4 it doesn’t let me on but come up with a small message.
    The message says:

    Cannot start file because the below file appears to be corrupted if this file is a mod please remove it and try again. If not, please repair or reinstall the game via Origin.

    I really don’t know what to do someone please help!
  • "PoppyR26;c-16611243" wrote:
    Hello

    The same thing has happened to me I accidentally changed it to open with Internet Explorer. I’ve tried changing it the packages into notepad instead but when I try opening the Sims 4 it doesn’t let me on but come up with a small message.
    The message says:

    Cannot start file because the below file appears to be corrupted if this file is a mod please remove it and try again. If not, please repair or reinstall the game via Origin.

    I really don’t know what to do someone please help!


    Hello
    You could try bringing it back to an unknown file association, then download another cc item that is a package item and it then may fix itself up.
    This link explains how to make it have an unknown association.
    https://www.quora.com/In-Windows-10-how-do-you-change-file-association-back-to-unknown-program
  • can someone help me whenever i download any custom content the file comes up as a google chrome file i tried and searched on how to fix it and found a video about it but it does not work for me because my computer is windows 10

    any other suggestions or help? on how to fix my problem? i tried everything but nothing seems to work
    or maybe i just dont know how to
  • "jrmieames;c-16845090" wrote:
    can someone help me whenever i download any custom content the file comes up as a google chrome file i tried and searched on how to fix it and found a video about it but it does not work for me because my computer is windows 10

    any other suggestions or help? on how to fix my problem? i tried everything but nothing seems to work
    or maybe i just dont know how to


    Hello @jrmieames
    Try doing what I suggested in the above post and see if that helps your issue
    https://forums.thesims.com/en_US/discussion/comment/16611570/#Comment_16611570