PLEASE HELP
My game has been crashing every time i move in a new household, as in it’ll run smoothly all through cas when i click new game but as soon as i move the sim into a lot, it closes out. I’ve been getti...
Forum Discussion
@1l0wvsbmpff8 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also post a screenshot of any error you get.
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- EA_Cade11 months ago
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