Pop up says "game data incomplete"

Question

I've done every fix I can think of and have seen online. Nothing is working to make my paid add ons usable and ea has the worst customer support system I've ever seen. I've spent over $1000 on this game and there's not even a live chat agent? Idk what to do. I want to fix this but nothing is working. I'm not on my 6th reinstall. Does anyone know how to get my add ons back? I don't do sharing or whatever and I'm on the account that I used to buy the content.&nbsp;

fightm8 · Answer

hi- did you ever get this fixed? im having the same problem :(

puzzlezaddict · Answer

SadClown96&nbsp; Please load a new save and see whether your owned packs are loading.&nbsp; The easiest way is to enter Build/Buy or CAS and try to sort by DLC.&nbsp; The packs that aren't present (whether because you don't own them or they're not loading) will be grayed out.&nbsp; If any are missing, please list them.

emma2va · Answer

I am having the same issue! I have spent so much money and can't use it. I am getting very frustrated. If I delete the game, it says it will remove all my add ons. I am afraid to do that. There is no one to talk to, no one to help. It says files are corrupted or missing?&nbsp;

emma2va · Answer

well I deleted the game and reinstalled it. Did not work!