Forum Discussion

Bonnibelle_Blue's avatar
Bonnibelle_Blue
Not applicable
7 years ago

Posting from Gallery to Facebook Not Working

Ever since the new gallery update I've been unable to post links from the gallery to my Facebook. I've gone so far as to go to Facebook, into the Games and Manage Apps section to modify and/or delete the Sims 4 App and try the process again. But each time I try and add it I keep getting the error that the Sims 4 doesn't have permission to post. It had permission before the gallery was changed and it spontaneously stopped working, but currently there doesn't even appear to be anywhere to modify and/or give said permissions when the sign in window pops up. As I rarely have any luck with the web based online gallery, this has made it very difficult and frustrating when trying to share my creations. Connecting and posting with Twitter seems unaffected, but as this just posts the first gallery picture with no link, and seriously curtails the length of your tweet, it's not really a great alternative. Any ideas and/or suggestions would be greatly appreciated. BTW I have no mods and no CC.

7 Replies

  • Bonnibelle_Blue's avatar
    Bonnibelle_Blue
    Not applicable
    7 years ago

    Update: The Facebook "button" in game is now greyed out, and when you mouse over it a window pops up saying "Facebook service unavailable".

  • Product: The Sims 4
    Platform:PC
    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? 1.46.18.1020
    What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get to Work, Spooky Stuff, Celebration Stuff, Ghoulish Guitar
    Steps: How can we find the bug ourselves? Open the Main Menu, select Game Options, go to Other section, try to login to Facebook
    What happens when the bug occurs? Log In to Facebook option is greyed out. When you hover over the Facebook icon, it says "Facebook service unavailable."
    What do you expect to see? Log In to Facebook option should be available and working.
    Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
    Did this issue appear after a specific patch or change you made to your system? No

    I am unable to login to Facebook, the option is greyed out and when you hover over the Facebook icon, it says "Facebook service unavailable." Is there a config file I can delete that might restore access?

  • Bonnibelle_Blue's avatar
    Bonnibelle_Blue
    Not applicable
    7 years ago

    It's been almost a month and the problem still persists. Any answer/solution on the horizon?

  • uhriahx's avatar
    uhriahx
    Rising Novice
    7 years ago

    When is the Facebook bug going to be fixed. I'm surprised that Facebook has not blasted EA Games for this bug. We simmers use Facebook to promote our sims stories, our creations, etc. Please fix this problem.