@CHEZZ_DELUXE If you have the CAS Demo installed, please see this thread:
https://answers.ea.com/t5/Technical-Issues-PC/EA-App-claims-packs-are-installed-yet-they-are-not/td-p/12126024
Otherwise, please run a search for the folder for Growing Together. Open a File Explorer window, click This PC in the left panel, and enter EP13 , which is the name for the new pack. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
