Previously owned expansion packs missing
I own most of the sims 4 expansions, purchased them all from origin/ea app. This week the game was having issues updating, I had to uninstall the app and all games and re install. Now it’s saying I d...
Forum Discussion
@SimileCreations Do you own other packs that are still showing as owned? If not, you're probably in the wrong account.
If all of your content is showing except for these two packs, please go to ea.com, sign in, open Account Settings > Order History, and look for a refund, full or partial, for either or both packs. Let me know what you find.
I have only had this account for years. I’ll attach the screenshot of the order confirmation from 2020. I’ve been playing with these packs for years. I’ve taken a break from sims but I have saves in my computer with them from minimum a year ago
[CM Edit: Personal info removed]
@SimileCreations Please check your ea.com order history anyway. A refund would be listed separately from the initial order and could cause exactly what you're seeing.
I'm not seeing any refund.
When I'm in sims Windenburg (the town that comes with get together, one of the 2 packs it says i don't have anymore) is showing that i just need to download the pack. While others like chestnut ridge, a world from a pack i don't own, has a lock on it showing i need to purchase. Ill attach a picture. But when i manage my dlcs on the EA app get together doesn't show at all.
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- EA_Cade11 months ago
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