@meghanmc03The last patch changed the CAS settings for eyes because it introduced spellcaster eyes. So if you have any CC related to sim eyes or eyelashes in CAS then these CC are probably broken and now it breaks CAS. It can also be CC makeup and even a CC hairstyle or CC cap. You will never know what CC or mod was broken after the patch without checking.
So if you have any mods or CC move the mods folder to the desktop.
Find and delete localthumbcache.package file in the game. Delete also all folders with the word "cache" in the name - important!
Fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if CAS is working now properly without mods
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK.
Do the same with CC but if you have a lot of this, try the 50/50 method. divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
If you don't have mods and CC delete this file and folders also. The game will recreate it but without saved errors. Then fix the game.
I don't work for EA
