Solved
"Problems in the game's setup. Install again"
Hello! I've had a long long break since playing sims last time. Couple of days ago I opened Electronic Arts, got the newest update for Sims 4 and after that the game never launched again. When im t...
jenna89 If your computer runs Windows 7, please force the game to launch in DirectX 9 mode. Open the EA App, select Sims 4 > Manage > View properties, and add -dx9 to the command line box.
If that doesn't help, or you run Windows 10 or 11, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
