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Hi, I purchased you product in late 2014 without any issues and played the sims quite extensively without a problem. However, after a six month hiatus, after trying to enter the game, I have been pr...
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I have to ask - are you logging in to the account you had? Did you have to create a new account? As this is an open forum for user by users account can not be accessed here. If you continue to have problems you will have to contact an EA game consultant.
Yes i am logging in to the same account as the game was purchased. It looks like im going to have to get in contact with them directly but thanks a lot guys!
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