Random Crashes - Please Help!

Spookyfish24  This is the same error and just as vague, although now we can say it's not related to the graphics driver.  Are you still testing with a new save, or did you restore an old one?  I would definitely try a completely new save: freshly-made sims, default EA lots, nothing from the Gallery or your own library.

Other than that, please try playing in a clean boot:

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

Don't open anything other than Sims 4 and the EA App while testing, not even a browser window.

If this helps, you can selectively reenable services until you find the culprit, then either leave that disabled or (if it belongs to an app you want to keep using) let me know what it is so we can try to fix the underlying issue.

If the game freezes or crashes in a clean boot, please try again, except with your computer offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

If even that doesn't help, please play in a clean boot in a new admin Windows account.  Make it local, as in, don't link it to your Microsoft account or any email address.  You'll be able to sign into the EA App and launch Sims 4 without reinstalling anything, but your saves and other user data won't be available.  You'll likely need to play while online the first time.