Re: [ARCHIVED] Questions regarding drop of 32 bit OS Support/Legacy Edition

Hey, i'm new to origin 

I downloaded the Sims last night on my macbook. I keep getting the same error message

I have:

repaired the game

deleted cach files

cant even open the game so i have no creative content

Tried to change around the "bit" but couldnt find the option?

It's nice knowing this is happening to a lot of people because at this point it feels like I got scammed. Not trying to be rude, just many many hours of trying to open this game. Please help

oh sorry just realized theres a Mac forum, ill head over there

um hi, i have a windows ten and a 64bit PC and i still download legacy but it wouldn't let me play but, its not working. like i am pressing play button and like it wouldn't work, and  i tried to clear my cache i couldn't exit origin because it said Sims is running but it wasn't. please help me ☹️

On 64-bit I don't get any messages or certain errors other than it opening for 3 seconds then closing without saying anything and sometimes nothing occurs when I attempt to open the game

On 32-bit/legacy I have no errors whatsoever

@sheryl380  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Here, I think I did it right:

Earlier last month I was forced to download the legacy version and was unable to get the original game back despite my system meeting the requirements, and when I attempt to open the regular game it closes right away or just doesn't open. I'm not sure if I missed an update since then or it has something to do with my mods, but I still can't open the 64-bit game.

Sorry, I replied a bit late to another reply. But I haven't really opened the game since then.