Re: Billing for Pre-Order Game

@EA_Nils Hi!

Thank you for responding to me! I haven't recieved an e-mail from anyone as of yet. I did make another call on the 24th after I posted on this thread to see if anything was being done. The adviser, who was very kind, told me I should have recieved an e-mail like you have said, but I told him that I never recieved an e-mail from anyone concerning my problem. He told me that they would be getting my case to the manager of the team that is supposed to be working on this refund this Monday (today). I'm hoping I'll recieve and e-mail or any kind of information today. If not, I'll have to give them a call again tomorrow.

I was told I would get my money back, but this entire process is being so drawn out and I'm not sure what is going wrong.

Thanks for the update. You should have received a fresh mail with an update now.

Thank you so much! I just checked my paypal account and I recieved my refund earlier today! Thank you so much for helping me 🙂

We are glad to hear that this has finally been resolved, thank you for coming back to confirm this for us. 😕mileyhappy: