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roberta591's avatar
roberta591
Hero (Retired)
3 years ago

Re: Broken Game

@barbtingz The very first thing to do is to go to the manufacturer's site and download the graphics driver they gave you with your system/video card is see if the issue goes away. Then check to see why the graphics are not acceptable for this game. A device driver may (or may not - probably) fix the issue. Hardware is hardware and device drivers can not change that. If you are playing on a pc please post your computer's dxdiag. How to collect dxdiag - run dxdiag  and then attach the created text (.txt) file to the paper clip in the lower right of the forum response window.