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Re: Can´t Start Sims4 [ed35e0ea:29f00e76:00000000:18a1dd51]

There is quick fix for it that worked! 

For that, please go to Documents > Electronic Arts > Sims 4 Folder > Rename the folder Sims 4_old > Relauch the game. 

Caused due to issue with game saves file 

Thank you! 

5 Replies

  • Ettegirl's avatar
    Ettegirl
    6 years ago

    It worked for about 6 minutes and then it just stopped. It loads and loads but nothing happens! Starting to go crazy! So if anyone knows why this is, please help me!!

  • DonroaAkashu's avatar
    DonroaAkashu
    Seasoned Ace
    6 years ago

    @GamingGirl365   Did you follow the advises in the link provided on the first page in this thread? I will paste it again:
    https://sims4.crinrict.com/eng/2015/08/game-already-running/

    Renaming your The Sims 4 folder only creates a new folder with nothing added to it, since the game cannot read the old folder when it is named differently than: "The Sims 4". Your saves and builds etc are still in the renamed folder. You can paste them into the newly created folder when you get your game running again.  Here is a longer description. Don't move over your old files to the new folder until you have followed the advises in the first link.
    https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

    @Ettegirl   Could you please also rename your The Sims 4 folder, like described here:
    https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/

    Don't move back your old files yet. First follow the advises in this thread, and if it doesn't work, state what you tried.
    https://sims4.crinrict.com/eng/2015/08/game-already-running/

  • RoxanneHer's avatar
    RoxanneHer
    6 years ago
    @ieinrokumar5 This actually worked for me, i am on a mac, after i updated with the most recent updated i ran into this error, has never happened before, i ran into several issues. This was the very first error so i went through repairing and updating my actual game, then uninstalling and reinstalling origin which with the latest update caused issues with permissions, so i was not able to open origin after i had to allow permission to origin i ran back into the same error. I went through and shared my folder still nothing, then just renamed my folder, it started a whole new folder but it worked and was able to copy over my stuff afterwards, I have played in it with the information copies with no issues since trying this. Thank You so much!!
  • jeni614's avatar
    jeni614
    6 years ago

    You are a genius! I was about to just total pull the plug and never play the Sims again! For others reading this, I have a Mac and started getting this error message after upgrading my OS to Catalina, I did what everyone else was saying to try with no luck (including EA), THIS WORKED!!! Thanks again!